Terms & Conditions

 
1. Introduction
The owner of this web site is Perth Pharma Ltd. whose address is 11 Paddington St, North Perth, WA 6006 (‘Perth Pharma’/‘we’ /‘us’/‘our’). Company Registration number 06932133. The Website Owner, including subsidiaries and affiliates provides the information contained on this website or any of the pages comprising the website (“website”) to visitors (“visitors”) (cumulatively referred to as “you” or “your” hereinafter) subject to the terms and conditions set out in these website terms and conditions, the privacy policy and any other relevant terms and conditions, policies and notices which may be applicable to a specific section or module of this website.

2. Information on the Website
Whilst every effort is made to update the information contained on this website, neither the Website Owner nor any third party nor data or content provider make any representations or warranties, whether express, implied in law or residual, as to the sequence, accuracy, completeness or reliability of information, opinions, research information, data and/or content contained on the website (including but not limited to any information which may be provided by any third party or data or content providers) (“information”) and shall not be bound in any manner by any information contained on the website. The Website Owner reserves the right at any time to change or discontinue without notice, any aspect or feature of this website. No information shall be construed as advice and information is offered for information purposes only and is not intended for trading purposes. You and your company rely on the information contained on this website at your own risk. This website should not be used as a replacement for advice from a medical professional. If you find an error or omission at this site, please let us know.

3. Trade Marks
The trade marks, names, logos and service marks (collectively “trade marks”) displayed on this website are registered and unregistered trade marks of the Website Owner, suppliers, manufacturers and partners of the owner. Nothing contained on this website should be construed as granting any licence or right to use any trade mark without the prior written permission of the Website Owner.

4. External Links
External links may be provided for your convenience, but they are beyond the control of the Website Owner and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk. When visiting external links you must refer to the terms and conditions of use for that external website. No hypertext links shall be created from any website controlled by you or otherwise to this website without the express prior written permission of the Website Owner. Please contact us if you would like to link to this website or would like to request a link to your website.

5. Public Forums and User Submissions
The Website Owner is not responsible for any material submitted to the public areas by you, which include bulletin boards, hosted pages, chat rooms, or any other public area found on the website. Any material (whether submitted by you or any other user) is not endorsed, reviewed or approved by the Website Owner. The Website Owner reserves the right to remove any material submitted or posted by you in the public areas, without notice to you, if it becomes aware and determines, in its sole and absolute discretion that you are or there is the likelihood that you may, including but not limited to:

5.1 defame, abuse, harass, stalk, threaten or otherwise violate the rights of other users or any third parties;

5.2 publish, post, distribute or disseminate any defamatory, obscene, indecent or unlawful material or information;

5.3 post or upload files that contain viruses, corrupted files or any other similar software or programmes that may damage the operation of the Website Owner’s and/or a third party’s computer system and/or network;

5.4 violate any copyright, trade mark, other applicable Great Britain or international laws or intellectual property rights of the Website Owner or any other third party;

5.5 submit contents containing marketing or promotional material which is intended to solicit business.

6. Specific Use
You further agree not to use the website to send or post any message or material that is unlawful, harassing, defamatory, abusive, indecent, threatening, harmful, vulgar, obscene, sexually orientated, racially offensive, profane, pornographic or violates any applicable law and you hereby indemnify the Website Owner against any loss, liability, damage or expense of whatever nature which the Website Owner or any third party may suffer which is caused by or attributable to, whether directly or indirectly, your use of the website to send or post any such message or material.

Please note that images are for illusion purposes only and you should place orders based on the name of the product. We can not be held responsible for incorrect images.



7. Warranties
The Website Owner makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website, the information contained on the website, your or your company’s personal information or material and information transmitted over our system.

8. Disclaimer of Liability.
The Website Owner and its directors, shareholders and associated persons shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company’s personal information or material and information transmitted over our system. In particular, neither the Website Owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof. If you are ordering any product on Perth Pharma for an emergency use or in a situation that may put a patient at harm due to delay in delivery, please do not order from Perth Pharma. You should go directly to a high street pharmacy or healthcare professional to obtain immediate advice and buy the required products. We will not accept liability for any adverse events should you choose to proceed making an order.

9. Use of the Website.
The Website Owner does not make any warranty or representation that information on the website is appropriate for use in any jurisdiction (other than Great Britain). By accessing the website, you warrant and represent to the Website Owner that you are legally entitled to do so and to make use of information made available via the website.

10. General

10.1 Entire Agreement.
These website terms and conditions constitute the sole record of the agreement between you and the Website Owner in relation to your use of the website. Neither you nor the Website Owner shall be bound by any express tacit or implied representation, warranty, promise or the like not recorded herein. Unless otherwise specifically stated these website terms and conditions supersede and replace all prior commitments, undertakings or representations, whether written or oral, between you and the Website Owner in respect of your use of the website.

Please note that images are for illusion purposes only and you should place orders based on the name of the product. We can not be held responsible for incorrect images.



10.2 Alteration.
The Website Owner may at any time modify any relevant terms and conditions, policies or notices. You acknowledge that by visiting the website from time to time, you shall become bound to the current version of the relevant terms and conditions (the “current version”) and, unless stated in the current version, all previous versions shall be superseded by the current version. You shall be responsible for reviewing the then current version each time you visit the website.

10.3 Conflict.
Where any conflict or contradiction appears between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.

10.4 Waiver.
No indulgence or extension of time which either you or the Website Owner may grant to the other will constitute a waiver of or, whether by estoppel or otherwise, limit any of the existing or future rights of the grantor in terms hereof, save in the event or to the extent that the grantor has signed a written document expressly waiving or limiting such rights.

10.5 Cession.
The Website Owner shall be entitled to cede, assign and delegate all or any of its rights and obligations in terms of any relevant terms and conditions, policies and notices to any third party.

10.6 Severability.
All provisions of any relevant terms and conditions, policies and notices are, notwithstanding the manner in which they have been grouped together or linked grammatically, severable from each other. Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to voidness, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as pro non scripto and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect. Please contact us if you require clarification on any of the terms in this statement.

10.7 Applicable laws.
Any relevant terms and conditions, policies and notices shall be governed by and construed in accordance with the laws of Great Britain without giving effect to any principles of conflict of law. You hereby consent to the exclusive jurisdiction of the High Court of Great Britain in respect of any disputes arising in connection with the website, or any relevant terms and conditions, policies and notices or any matter related to or in connection therewith.

11. Medical Information.
You should be aware that information captured will be viewed by our pharmacy team. You should read all product packaging prior to using it. Please contact your doctor or medical advisor if you are unsure about whether you should use a product. You understand that Perth Pharma may share your contact details with the manufacturer of items purchased if they offer extended warranty or product aftercare. You can opt out at any time by contacting us.

12. Delivery.
Perth Pharma will not be held responsible for lost parcels caused due to an incorrect delivery address entered by the customer. Delivery address cannot be changed once the order has been shipped. Perth Pharma is unable to refund courier delivery charges. Courier delivery does not guarantee next day delivery. In the event of the parcel not being delivered next day, delivery charges will not be refunded. We accept no responsibility if your order is stopped by international customs. If items are dispatched to international destinations but do not arrive we will be unable to offer a refund or resend the goods without repayment of shipping charges. We guarantee the quality of products until they leave our premises however Perth Pharma cannot take any responsibility for damage that occurs during transit, photographic evidence must be provided before either a replacement or a refund is considered. We reserve the right to ask you to send the damaged goods back for inspection. We also cannot guarantee the timely delivery of your order once it is in the hands of the shipping company for any reason whatsoever including postal strikes, loss of package or delivery to wrong address by the shipping company.

Our FREE DELIVERY offers are only redeemable on First class AUSTRALIA delivery (50 AUD) and on orders bought from Perth Pharma directly ONLY. We will not accept them on any other shipping method and merchant orders.

We use third party couriers like DHL, FEDEX and Express Mail In the event that your parcels do not arrive on time due to delays made by couriers, we will do our best to help you contact them and try to get your orders to you as fast as possible. However, these companies have polices, e.g. Royal Mail require 14 days to deliver mail if it does not turn up next day for First Class post in the AUSTRALIA. Until this period expires, no claims can be filed and we are unable to resend your items or provide any refunds until these investigations are completed in their respective time frames. By placing orders with us, you agree to all delivery terms.

International Transport Regulations: Perth Pharma will not post dangerous goods like aerosols and flammables outside the AUSTRALIA, all such orders will be cancelled or alternatives will be offered.

13. Stock levels.
We stock over 40,000 items in our state of the art 10,000 Square feet capacity Warehouse, items are usually in stock however due to our high turnover, it is inevitable that we ran out of inventory sometimes which would prevent same day despatch.
In most cases, our suppliers and manufacturers deliver to us within 24 hours, orders are usually shipped within 1-2 days. In the unlikely event that there are any problems with your order, we will get in touch with you straightaway to keep you up-to-date on your status.
Manufacturers on occasion discontinue their products for many reasons, we try our best to keep up-to-date with available products. If you place an order and we find out that the product has been discontinued or no longer available, we reserve the right to cancel your order or advise you on alternatives you could try. Full refunds are granted if orders are cancelled.

14. Prescriptions.
Perth Pharma charge a 0 AUD administration fee to cancel prescription orders. This fee is charged when we do not receive the physical prescription after an order has been made online. By making a purchase of a prescription item you confirm you have a valid AUSTRALIA prescription; where this is not the case a fee is charged to cover administration costs.
When sending in your prescriptions to us, you must use recorded delivery as otherwise we will not accept responsibility for any lost prescriptions.
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